Three means to obtain bonus points are as following:

1. registering as a member of WOWKO immediately brings 100 bonus points to your account.

2. Introducing a friend to purchase successfully on WOWKO adds 50 bonus points to your account.

3. Expending on WOWKO rewards as many bonus points as your expenditure to your account. For instance, if you expend 100 US dollars on WOWKO, you shall get 100 bonus points.

All bonus points are traceable in your reward point, including quantity and source.

Consuming every 50 bonus points saves you 1 US dollar, For example, if you have 500 bonus points in account, and you are decided to consume all of them, you can save 10 US dollars when purchasing anything on WOWKO; if you have 1000 bonus points, then you can save up to 20 US dollars.

but no bonus points can be used before it adds up to 500 bonus points and no bonus points can be cashed.

Check mailbox more often after your placing an order with us, because we will send updates of your order to your mailbox, meanwhile if possible keep more active in game so that we can reach you conveniently. That ways are helpful for your order.

It is easy to order in wowko.com .The procedure: register or login → choose your game, Server, faction, amount -fill your information →choose the payment method → click “buy now”! Of course, make sure everything you entered is correct .at last you will process to the last step: pay!

No. Although we do not offer price matching we do make an effort to be competitive on our pricing. Sometimes we are less, sometimes we are little more but in the end it's the safety & excellent customer service that brings customers back time and again.

No, you will never be banned for dealing with us. Only gold farmers and the characters used to deliver gold run this risk.

1 .During game update/regular maintenance, there may be an adjustment in stock

2. On some hot servers, demands beyond supplies, stock may be ran out

3. Order information needs further confirmation, which may take a little longer time.

If you need further help for your order,please contact us by phone or live help.

Don’t worry, you just need to contact our online support to tell us your order information, we will correct the mistakes according to your wish.

To avoid delays caused by such problems, please try to make sure all the information is correct when placing order.

There are two kinds of coupon codes at wowoko.com, one coupon code is for 5% off payment, the other is for 10% extra wow gold or other game currencies. Usually our coupon codes are universally valid for all virtual currencies sold at wowko.com. The following are the means to get coupon codes:

• 1.Become our VIP to permanently enjoy wowko.com coupon codes. It is not very difficult, as long as you have placed 50 orders regardless of the value of each order or game category to become our loyal customer, you will be sent email including coupon code.
• 2.We will give away coupon codes during some hot festivals, so please drop on our website frequently to check out updates or please subscribe to the newsletters. I am sure you will get some surprises.
• 3.Helping wowko.com market and promote can also bring you coupon codes. If you market our website in some game-related blogs, communities or game-linked forums by writing posts ( like www.wowko.com is a very good website where people can buy the cheapest wow gold), you will be sent coupon codes after we verify the links you send to our email support@wowko.com, and if your links bring a big positive influence for our website, you may be given free wow gold or other game products.

We raise and decrease our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server on one game.

Registering as a member of our website helps us interact with our customers and provide them with more premier and effective services.

On one hand, the customer service staff will have to contact you if you are not available online for a very long time after your order is prepared, on the other hand, valid address and phone number are used as one of the criterions to identify the validity of an order.

yes, you can. but it is slow compared to paypal or other  payment like moneybookers.it always take 4-7 days for the pending e- check to be cleared. and not until then shall we start to prepare your  order. so that it may make the procedure and delivery a bit slower.

So, if you want to get your order started soon and get the gold soon, you’d better choose other kinds of payments.

If your Bank account is registered in Germany, it should only take 1 or 2 workdays. International payments can take longer, usually 3-4 workdays. Please note that many banks do not transfer payments during the weekend.

If you have successfully paid for a previous order with bank transfer, you can send us a screenshot as proof of payment to receive your new order more quickly.

Sometimes PayPal blocks a payment for several days which means it’s not transferred to our account yet. In the transaction details on your PayPal account you can read a message which shows when the payment is expected to arrive. This usually takes about a week.

If you don’t want to wait that long, you can make a new order with different payment method and we will refund the PayPal payment once it arrives on our account.

Yes, sure, it’s OK. You can just choose to pay by Paypal,        then click “pay” button and there will be a webpage for you  to enter your credit card information. If anybody used Paypal in your computer before, you need to clean all the cache of your browser, then can pay by Credit card successfully.

Payment by PayPal / Credit Card / Bank transfer / Moneybookers / Clickandbuy / Western Union (similar to  Bank transfer, but more convenient) are acceptable.

Please view www.paypal.com for more information.

CDKEY is usually sent via email in the form of scanned picture or code in text. So please make sure that your email address is correct and also check your spam emails.

It is not very possible, because we have imposed very strict audition on every new CDKEY before we sell it out. If it happens, you should first carefully check the spelling of the code, if need any help, you may contact us via online chat or email.

No, they are not illegal, they are 100% legal. The cd-keys, which are purchased from standard retail packages, will be scanned and sent as picture via e-mail. As it saves us package costs and storage space we pass on this price advantage to our customers.

This can happen with larger orders or orders on some of the hot servers.

if you do not receive the whole part of your order at one time ,just be patient and don’t worry, we are doing partial delivery for your order, the rest may be on the way and may reach you some minutes or hours later

We’ll try our best that you get your gold as quickly as possible.

You will receive an e-mail for each and every partial delivery until completed.

Usually it takes only 5-30 minutes for us to complete the delivery if you have received an delivery notification email from us. Please contact us through live chat or msn when you are ready to do the trade with us.

As soon as possible. We have enough gold on your server and see your character online, we will contact you. A program automatically logs in on every server and checks which customers are online so it won’t take long for him to find you.

For most orders, we can deliver the gold to you within 1-7 hours.

For some servers, we deliver the gold within 30 min-2 hours.

For some hot servers, it may take a bit longer, maybe more than 7 hours.

We will email you when your order is ready or partially ready.

So please check your email box more often after you place an order.

Yes, it should be.“SpamMeNot” is ideal for keeping level 1 spammers

quiet. Please note, however, under most situations, we have to create level 1 new characters to deliver the gold. For this reason, it is very important that you temporarily de-activate the “ignore/squelch” option during the course of your gold order.  To avoid unnecessary delays, please always make sure the delivering man can contact you as soon as you come online.

Usually WOW Gold is delivered in the two ways

1. face to face trade – a character will be appointed to meet you in game to trade with you directly.
2. account delivery – a mule account, which is provided by yourself or bought from us, will be used to store the gold you purchase and you just need to log in the mule account to transfer gold to your own main account after receiving the notification email.

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WOW Gold sent via in-game mail is regularly deleted by Blizzard’s automatic scans .so that for security reason, we will not use in-game mail to deliver WOW Gold.

No, no gold will be asked to return after delivery, any such requests must be fraud. If we need to make such a request, we shall notify you by email or phone call.

Yes, you can play it. There may be a delay in order status handling you can login and play straight away when you have found your order is completed.

We realize that it is our responsibility to keep socialization to a minimum extent, however, at high levels, it cannot be quite completely especially when it comes to the priest or warrior class. Social interactions are often unavoidable, due to the fact that it is human nature to socialize. Perhaps it wasn't the best choice, which is why we put out suggestions on how to deal with guild mates and friends prior to a power leveling session. Example, if we receive a greeting from one of your guild mates or friends in game, we will pretend to be your distant relative like your cousin or brother-in-law to keep the power level going on according to our agenda and minimize the negative effect on your character.

There is no need, but we do recommend moving any valuables to a friend's account or an alternate account for safe-keeping.

We will do our best to complete all quests needed, however there is no guarantee. Our goal is to have your character leveled in the soonest possible time, and with that, our leveler will use judgments based extensive experience to complete the most rewarding quests or grind mobs to gain maximum experience points earned per hour.

No, no bots/ macros are involved in the power leveling; only professional gamers are assigned to implement the power leveling activities.

We assign 2 or 3 expert players to your character to do the leveling; the person playing your character has a very good understanding of how your specific class is played. Your character is primarily leveled via what is commonly known as "grinding," where we play solo simply killing monsters over and over. However we sometimes do simple quests to obtain experience. We have extensive knowledge of your game's world and know the best areas & quests to level your character as fast as possible.

They are two options you may make. You may contact our live help or msn to check the status/process of your order, or you may check Blizzard’s armory website by typing in your character’s name on this page:

http://eu.wowarmory.com/  (EU servers)

http://www.wowarmory.com/  (US servers)

Good items will be used to improve your character; everything else is sold to merchant or on Auction House. Some of the gold will be used to purchase skills and needed equipment; the remaining gold will stay on your character when the leveling is done.

Of course, as long as we receive your request, we will immediately command the powerleveler to stop at 80-90% of XP so you can ding yourself.

if Blizzard detects more than one person logging into your account to play, they can suspend the account for 72 hours as a warning. When this happens we will immediately stop the power leveling and after 72 hours, when the account is back to normal, we will exchange the resting money with gold for you or refund the resting money.

For example: You bought power leveling for level 1-70 but the account is suspended when your character is level 65. Then we will check the price for the remaining 5 levels and calculate how much gold we can deliver on your server for this amount or refund it if you prefer.

It is not safe to continue power leveling or start a new power leveling order on the same account after a 72-hour suspension, because the account may then be permanently closed.