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About Ordering

• 1 . How to get my gold sooner than other players on the same server?

  Check mailbox more often after your placing an order with us, because we will send updates of your order to your mailbox, meanwhile if possible keep more active in game so that we can reach you conveniently. That ways are helpful for your order.

• 2 . How to place an order?

  It is easy to order in wowko.com .The procedure: register or login → choose your game, Server, faction, amount -fill your information →choose the payment method → click “buy now”! Of course, make sure everything you entered is correct .at last you will process to the last step: pay!

• 3 . I found a cheaper website, can you guys price match?

  No. Although we do not offer price matching we do make an effort to be competitive on our pricing. Sometimes we are less, sometimes we are little more but in the end it's the safety & excellent customer service that brings customers back time and again.

• 4 . Is it possible that I lose my account because of dealing with you?

  No, you will never be banned for dealing with us. Only gold farmers and the characters used to deliver gold run this risk.

• 5 . What are the possible reasons for long time delay?

  1 .During game update/regular maintenance, there may be an adjustment in stock

  2. On some hot servers, demands beyond supplies, stock may be ran out

  3. Order information needs further confirmation, which may take a little longer time.

  If you need further help for your order,please contact us by phone or live help.

• 6 . What to do if a mistake occurs like choosing a wrong server/realm or typing a wrong character name?

  Don’t worry, you just need to contact our online support to tell us your order information, we will correct the mistakes according to your wish.

  To avoid delays caused by such problems, please try to make sure all the information is correct when placing order.

• 7 . What ways to get coupon codes for wowko.com?

  There are two kinds of coupon codes at wowoko.com, one coupon code is for 5% off payment, the other is for 10% extra wow gold or other game currencies. Usually our coupon codes are universally valid for all virtual currencies sold at wowko.com. The following are the means to get coupon codes:

  • 1.Become our VIP to permanently enjoy wowko.com coupon codes. It is not very difficult, as long as you have placed 50 orders regardless of the value of each order or game category to become our loyal customer, you will be sent email including coupon code.
  • 2.We will give away coupon codes during some hot festivals, so please drop on our website frequently to check out updates or please subscribe to the newsletters. I am sure you will get some surprises.
  • 3.Helping wowko.com market and promote can also bring you coupon codes. If you market our website in some game-related blogs, communities or game-linked forums by writing posts ( like www.wowko.com is a very good website where people can buy the cheapest wow gold), you will be sent coupon codes after we verify the links you send to our email support@wowko.com, and if your links bring a big positive influence for our website, you may be given free wow gold or other game products.
• 8 . Why does the price change so frequently?

  We raise and decrease our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server on one game.

• 9 . Why register before placing an order?

  Registering as a member of our website helps us interact with our customers and provide them with more premier and effective services.

• 10 . Why valid address and phone number are needed when placing an order?

  On one hand, the customer service staff will have to contact you if you are not available online for a very long time after your order is prepared, on the other hand, valid address and phone number are used as one of the criterions to identify the validity of an order.